Frequently Asked Questions

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Can I upgrade my system in the future?
Absolutely if you want to add more solar panels or battery storage at a later date its all possible, its simple and easy and one of our friendly energy advisors can explain to you all your upgrade options 
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How much does a solar panel weigh and what are the solar panel measurements?
The average solar panel used in the solar company installations weighs 18.5kg an the measurements are * ( H – 1650mm ) * ( W – 941mm ) * ( D – 35mm ).
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What type of solar equipment do you use?
One of the greatest differences between the solar company and other guys is that we only recommend state of the art inverters and battery technologies coupled with tier one premium solar modules. Maximum efficiency and solar harvesting, longer lasting panels, and a premium looking install. Our customers sleep soundly at night knowing their home is powered by the best solar equipment available on the market 
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What are the benefits to the environment?
Installing solar on your home will offset the equivalent amount of carbon dioxide to an average of around 75 acres of trees. Regardless of whether you wear a cape or not, every customer in our opinion is a planet saving superhero. 
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What percentage of my electricity bill will my solar system eliminate?
Essentially we are able to design a system to reduce 100% of your electricity bill although a number of factors will influence how feasible this would be. i.e. cost, available roof space, panel orientation and direction, if your system has battery storage or your energy consumption habits and routines, our energy advisors are experts at working with you to figure exactly what you can expect as savings by installing a solar powered system 
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What is the difference between a solar PPA ( power purchase agreement) and a solar lease?
Solar PPA customers pay for all of the energy a system produces, regardless of their individual usage. Solar lease customers pay a fixed payment based on the expected annual output of the solar energy system.
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What is the warranty on our system and how long will it last ?
Our warranty guarantees our work will be free from material defects for 10 years, the system’s solar panels carry a 25-year linear performance warranty, and inverters carry minimum 10-year manufacturers’ warranties.
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Will my solar panels still operate when there is a power cut / power outage?
Yes as long as you have battery storage, standard grid tied systems with no batteries automatically shut down for the safety of the workers that will be working on repairing the fault in the power lines 
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How much does solar cost?
This depends on a number on factors. install location, type of roof, number of solar panels, size of inverter, number of batteries, orientation of solar panels, number of phases at the property, our expert solar advisors will tailor a personalised system for your requirements as we all know one size doesn’t fit all. 
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How often will my system require servicing?
We recommend all our customers solar panels are cleaned annually and their inverters and batteries serviced biannually by one of our expert service technicians. One of our team from the service department will remind you one month in advance so you don’t have to worry.